About Moove

Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive.

Moove’s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector.

About the Role
The Maintenance Supervisor oversees the day-to-day scheduling, coordination, and quality control of all vehicle maintenance and repairs to ensure Moove’s fleet is safe, compliant, cost-effective, and returned to operation as quickly as possible. The role manages suppliers/workshops, supports the insurance and claims process, handles customer escalations, and drives continuous improvement in maintenance processes.

What You’ll be Doing
Fleet Maintenance Operations

• Coordinate, schedule, and monitor all vehicle maintenance and repairs.

• Prioritise and assign work to internal teams and external workshops.

• Ensure all work meets OEM, safety, and company standards.

• Control and verify repairs (parts and labour) against the maintenance fund and budget.

• Conduct regular vehicle and facility inspections and drive corrective actions.

• Plan repair activities, assign schedules, and review cost estimates.

• Oversee stock (parts, consumables, tools) and place orders as needed.

• Coordinate and support “on road” support staff for breakdowns and incidents.

Supplier, Insurance & Stakeholder Management

• Build and maintain strong relationships with suppliers, repair outlets, and workshops.

• Manage maintenance authorisations to ensure appropriate work at optimised cost.

• Coordinate the insurance process (claims, documentation, surveyors, workshops).

• Ensure claims are finalised quickly and vehicles return to operation within agreed TAT.

• Handle customer and internal escalations on maintenance and repairs and resolve promptly.

Reporting, Cost Control & Continuous Improvement

• Track maintenance expenses and support management of the maintenance budget.

• Report on maintenance, repair and service costs versus the maintenance fund.

• Maintain daily progress reports, maintenance logs, and claim status updates.

• Support projections for servicing and repairs (e.g. tyres, suspension, body, electrical, batteries).

• Analyse maintenance data, identify trends/issues, and drive corrective actions.

• Lead and support process and system improvements and ad hoc investigations.

What You will need for this position

• 5–7 years’ fleet maintenance experience, including 2–3 years in a supervisory or team lead role.

• Technical qualification in Motor Mechanics or related field preferred (e.g. Trade Test / Diploma).

• Hands-on fleet/automotive industry experience is essential.

• Strong understanding of OEM service and repair standards.

• Strong customer service, communication, and organisational skills.

• Valid driver’s licence preferred.

• Willingness to complete analytical/technical assessments as part of the selection process.

• Proficiency with computers, including Microsoft Office, Google Workspace and web-based maintenance/fleet systems.

Key Metrics

• Manage vehicle servicing and repairs within OEM and company standards.

• Plan and execute time-bound fleet inspections with clear reporting.

• Review and validate repair estimates (tyres, suspension, body, electrical, battery).

• Interpret maintenance and cost data and drive team-based issue resolution.

• Close repair complaints and customer issues timeously.

• Manage “on-road” support teams and workshop activities to minimise downtime and TAT.

• Make sound decisions on insurance vs self-funded repairs and support claim documentation.

• Coordinate and communicate daily with workshops and surveyors on repair and claim status.

• Maintain disciplined documentation, daily reporting, and accurate maintenance logs.

• Demonstrate a continuous improvement mindset focused on efficiency, cost and fleet uptime.

Who You'll Be Working with:

Directly reporting to our Maintenance Manager, and closely working with our Operations Department Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.