About Moove AV

At Moove AV, we’re on a mission to make the world safer by enabling autonomy in transportation. Partnering with industry leaders like Waymo, we’re redefining fleet management and driving the commercialization of autonomous vehicles.

We’re expanding globally and seeking passionate, innovative professionals to join our journey. If you’re ready to be at the forefront of cutting-edge technology and help make mobility safer, more efficient, and accessible, we want to hear from you!

About the Role

We are seeking a highly driven and operationally minded Head of Fleet Maintenance Programs to lead and scale our FD&R (Fleet Deployment & Readiness) operations across multiple existing and soon-to-be launched markets. This individual will be the primary point of contact responsible for building, improving, and orchestrating our fleet health programs across three main areas - asset uptime, cost efficiency, and safety. You will collaborate closely with local General Managers, AV Operations Managers (AVOMs), and customer partners to ensure that every vehicle in our fleet is operating at the highest level of readiness and reliability.

Key Responsibilities

• Lead and manage multi-market FD&R operations, working with local GMs and AVOMs to maximize fleet uptime and overall health.

• Design and implement overall fleet health and asset management strategy, including service delivery model, partnership approach, and capability investments

• Determine optimal approach to balance fleet uptime with cost efficiency when determining how best to deliver services including collision repair, warranty work, and basic maintenance

• Own end-to-end setup and ramp-up of FD&R operations in new markets, ensuring operational readiness from day one.

• Partner with regional AVOMs to improve workflows, standardize processes, and scale best practices across markets.

• Serve as the primary operational point of contact for customer partners, collaborating closely to orchestrate FD&R operations and align on fleet performance targets.

• Build and manage internal FD&R teams — including technicians, diagnostics specialists, and support staff — to support current and future market needs.

• Identify operational bottlenecks and implement process improvements that enhance fleet capability recovery times, SOP adherence, and overall readiness.

Qualifications

• 7+ years of experience in fleet management, automotive services, fleet service operations, or a related field

• Demonstrated leadership experience in implementing, launching, and managing multi-market fleet maintenance and health 

• Proven track record of scaling operational teams or launching new sites/markets

• Strong project management and stakeholder communication skills

• Ability to thrive in a fast-paced, cross-functional environment

• Experience working with external partners or customers in a service delivery context is a plus

• Applicants must be authorized to work and reside in the United States.

Key Metrics

• Time to operational readiness in new markets, measured by the number of days from launch kickoff to full FD&R operational capability.

• Fleet online supply percentage per market, reflecting the proportion of vehicles available and ready for service at any given time.

• Adherence to standard operating procedures from both a documentation and safety perspective, ensuring consistent process execution and regulatory compliance.

• Vehicle recovery times, capturing the average duration required to return vehicles from offline status to operational readiness.

• Cost efficiency, including average spend per vehicle per month and unit performance metrics

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of the information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove’s Vision: Our Vision is to democratize vehicle ownership and empower mobility entrepreneurs worldwide.