About Moove

Moove is on a mission to drive productivity and success for the world’s mobility entrepreneurs by democratising access to vehicle ownership. Our vision is to build the largest integrated vehicle financing platform for mobility entrepreneurs using technology & future productivity. By doing so, we are creating sustainable jobs for mobility entrepreneurs in the mobility sector.

About the Role

Moove is looking for an experienced leader with strong business acumen and an entrepreneurial attitude to be Recovery Officer, reporting into the City Fleet Manager. As a proven result – driven person, the Recovery Officer  will be leading the overall vehicle recovery matters within the state.

The ideal candidate will have extensive knowledge of the automotive finance, fleet leasing management or car rental industry and a proven track record in developing territories, implementing successful growth strategies and leading teams. The Recovery Officer will be prepared to be fully accountable for all vehicle recovery matters within the state.

In this role, you will dig deep into your technical expertise that make the organization more efficient, effective and amazing. If you've got patience, some big ideas, and an uncanny knack for organization, this is the role for you!

The Opportunity

We are looking for a Recovery Officer who will manage all recovery projects and tasks within our fleet operations team, and also be a representative and ambassador for the team across the company as well as to external stakeholders. The ideal candidate for the role will be someone who is a street smart, who has deep knowledge in developing outstanding relationships with our driver partners and law enforcement officials.

What You’ll be Doing 

• Recover vehicles from non-compliant drivers .
• Tow or Lift vehicles that are unable to be driven.
• Drive the senior security lead on official assignments.
• Source and maintain relationships with recovery partners

What You will need for this position

• Minimum of secondary school certificate or equivalent.
• 5+ years of proven driving experience.
• Good knowledge of routes and locations.
• Must be able to drive different vehicle types (Bike, Car & Pickup Truck).
• Must have good communication skills.

KPIs that will be measured after you start

• % of recovery allocated and completed.
• TAT for recovery by monitoring recovery agents.
• Road safety and regulation compliance during recovery.
• Minimising recovery by resolving DP returns through voluntary returns or having the DP continue driving with Moove.

Who You'll Be Working with:

Directly reporting to our City Fleet Manager and interacting with the Operations team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better.

Moove is strongly committed to diversity within its community.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or, if an individual has already been hired, termination of employment.

EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.

Moove’s Vision: To build the largest integrated vehicle financing platform for mobility entrepreneurs using technology & future productivity.

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